Welcome to the Customer Support Center!
We want to make sure our Customers needs are always taken care of. This
is why we have created such an extensive Support Center for our Members
and Visitors. Most General Support Questions have been answered in our
F.A.Q. - and for all other needs please don't hesitate to
contact us directly!
* Please allow (white list) support@suntannedsupport.com through
your Spam Filters. This will help ensure that all support emails, billing
information, and login details will be delivered to you.
I just Joined and can't Login!
Welcome to the network and thanks for joining! You may need to wait up
to 15 minutes for your login details to start working. It should be
instant, but sometimes the Internet burps and things take a little
longer than normal. If you continue to have login problems then please
contact support directly. We are able to quickly access your records to identify what the exact login problem is, never hesitate to
contact us!
I can't find my Login Details!
Please
contact support for assistance.
I would like to Cancel my Membership!
This is a simple process. You may either
contact us directly or you may
cancel online through the billing company that processed your membership, links provided below.
We welcome and would love to hear any feedback
you may have about our Membership experience with us. Our goal is win
your business back by listening and following through with the
recommendations that our members and you may have. And, Thanks for
being a member we truly hope you enjoyed your stay.
Please select the Billing Company used for your Purchase.
Segpay:
Click here for Online Customer Support.
By Telephone: US & Canadian Residents: 866-450-4000
Direct Dial Number: +1-514-788-5368
By Email: Help@SegPay.com
By Chat: Live Chat
• Not Sure or Not Listed? Contact Us!
*
When you purchased your membership the billing company and our system,
would have sent you an email. This email tells you which billing
company you used, along with other billing details and your login
information.
** INTERNET FRAUD - CHARGEBACKS **
If you believe your Credit Card may have been fraudulently used one of our Websites then please don't hesitate to
contact us
for immediate assistance. Please understand we track EVERYTHING for our
own fraud protection and for all customer support reasons.
* Notice * Protect your Internet Credit! * Notice *
The Online Billing Companies and Processing Banks have started to
create a Database of Cardholders whom have had to Chargeback online
purchases. When you do a Chargeback you are telling the Banks you have
been frauded. So to protect 'you' from more fraud, the Billing
Companies will "BAN" your name, address, zip, and credit cards from
making ANY online purchases again.
Be Smart! Don't Destroy Your Internet Credit! - Contact Us Directly Instead!
Have something to say? Then please leave some feedback!